Reporting And Data

MBQIP - OP-22: Patient Left Without Being Seen

Latest Update: September 11, 2020

Reporting Information

Part of the Medicare Beneficiary Quality Improvement Project (MBQIP), within the Outpatient domain, CAHs must report on the percentage of patients who left the emergency department before being seen. Reducing patient wait time in the ED helps improve access to care, increase capability to provide treatment, reduce ambulance refusals/diversions, reduce rushed treatment environments, reduce delays in medication administration, and reduce patient suffering.

Responsible Party

Who Must Report?

Critical Access Hospitals (CAHs)


When Do I Report?

Annually - May 15


How Do I Report?

Hospitals report to CMS directly via the QualityNet Secure Portal.

Contact Information

Becky Bayley, MBA
Director of Strategic Initiatives

Nevada Rural Hospital Partners
4600 Kietzke Lane, Suite I-209
Reno, NV 89502

Phone: (775) 827-4770


Laima Etchegoyhen, MPH
Outreach and Technical Assistance Coordinator
Nevada Flex Program Coordinator

Office of Statewide Initiatives
University of Nevada, Reno School of Medicine
604 West Moana Lane, MS 3150
Reno, Nevada 89509

work-phone: 775-682-8471
cell-phone: 775-338-9841

website: https://med.unr.edu/statewide


Why Should I Report?

Potential loss of grant funding for not meeting eligibility requirements.

Publicly Displayed

Link to the website/ranking/grading/etc. where the data is published

Results displayed on Hospital Compare and affect the overall star rating for those facilities with large enough volume.


The legal mandate requiring reporting

Health Resources and Services Administration’s (HRSA) Medicare Beneficiary Quality Improvement Program (MBQIP) Memorandum of Understanding (MOU)


Any other pertinent information

Find the Specifications Manual here: https://www.qualitynet.org/outpatient

Although many of these requirements apply to individual medical professionals and other types of hospitals and health care facilities, the information is presented solely to support Critical Access Hospitals. The reporting requirements and legal mandates on this site are not an exhaustive list and Nevada Rural Hospital Partners, Inc. bears no responsibility or liability for any hospitals' or providers' failure to comply with Federal or State laws or regulations.